Melanie Hankinson, LPTA, CSA, BCPA
Managing Director
Melanie started IKOR following an accomplished and diverse career in the healthcare industry. As the owner and managing director of IKOR, Melanie leads a team of patient advocates and personal needs coordinators who work every day to improve the lives of seniors in the greater Columbus area.
Melanie holds a degree in physical therapy and is a Certified Senior Advisor (CSA), an Aging Life Care Professional, and a Board-Certified Patient Advocate. These professional credentials, combined with over two decades of experience working with healthcare professionals, provide Melanie with an unmatched understanding of the resources and tools available to help seniors overcome the challenges of aging and navigate life’s transitions.
Melanie’s commitment to seniors and family caregivers runs deep. She is a contributing author to The Life Care Management Handbook. As a volunteer guardian at the Central Ohio Agency on Aging for the past seven years, Melanie has been entrusted with making important life decisions on behalf of her ward.
Rena L. Carney, BSN, RN
Registered Nurse Advocate
Rena’s three decades of clinical nursing experience have encompassed hands-on patient care, management, and healthcare leadership. As an IKOR patient advocate, Rena brings a focus on process and attention to detail. Her deep understanding of the processes used by healthcare providers enables her to deliver effective care and advocate for her clients effectively.
Rena achieved a Green Belt certification in the improvement methodology Six Sigma. The Six Sigma methodology employs a data-driven approach to eliminate waste and reduce errors. Rena uses the Six Sigma methodology to improve care coordination and effectively advocate for the needs of her clients.
Patricia M. Jones, RN
Registered Nurse Advocate
Blaine P. Brockman, Esq.
Business Advisor
Blaine Brockman is the former Director of Darby Legal Assistance, a nonprofit in Ohio that provided legal support for individuals unable to afford representation and advocated for older adults and people with disabilities. Though Darby Legal Assistance closed in 2025, Blaine continues to volunteer as an advocate. Blaine was a special needs and elder law attorney with almost 20 years in the practice. He remains a licensed attorney.
Blaine is appointed to the Ohio Advisory Council for Aging, serves on the Board of Directors at Disability Rights Ohio, and is the Vice-Chair of the Arc of Ohio. He is on the Governance Committee of Advocacy and Protective Services, Inc. (APSI), and the Public Policy Committee of Ohio Coalition for Adult Protective Services. He was a member of the Ohio Governor’s Nursing Home Quality and Accountability Task Force. He is a volunteer guardian in Madison County, Ohio. Before retiring from public service, Blaine held executive leadership, human resources, and law enforcement roles with the State of Ohio.
His work has been recognized with honors like the 2022 Member of the Year Award from the Ohio Chapter of NAELA and the 2023 Distinguished Service Award from the Ohio Guardianship Association.
He holds a B.S. in Natural Resources from The Ohio State University and a J.D., cum laude, from Capital University Law School.
A Columbus native, Blaine has lived with his wife, Cathy, near West Jefferson, Ohio for over thirty years.