Our Team

Melanie Hankinson, LPTA, CSA, BCPA
Aging Life Care Professional®, Managing Director, and Owner

Melanie started IKOR following an accomplished and diverse career in the healthcare industry. As the owner and managing director of IKOR, Melanie leads a team of patient advocates and personal needs coordinators who work every day to improve the lives of seniors in the greater Columbus area.

Melanie holds a degree in physical therapy and is a Certified Senior Advisor (CSA), an Aging Life Care Professional®, and a Board-Certified Patient Advocate. These professional credentials, combined with over two decades of experience working with healthcare professionals, provide Melanie with an unmatched understanding of the resources and tools available to help seniors overcome the challenges of aging and navigate life’s transitions.

Melanie’s commitment to seniors and family caregivers runs deep. She is a contributing author to The Life Care Management Handbook. Previously, she served as a volunteer guardian at the Central Ohio Agency on Aging for eight years, where she was entrusted with making important life decisions on behalf of her ward. For over five years, Melanie was a board member for the Ohio Coalition for Adult Protective Services (OCAPS). In this capacity, she volunteered as the organization’s treasurer for four years.

Rena L. Carney, BSN, RN
Registered Nurse Advocate

Rena, BSN, RN, is a Registered Nurse with more than 40 years of experience providing compassionate, patient-centered care. She is passionate about helping older adults and their families navigate the complexities of healthcare with confidence, understanding, and support.

Rena’s extensive nursing background has equipped her with the knowledge and experience to advocate for patients, coordinate care, and collaborate with healthcare providers to ensure the best possible outcomes. She believes in treating every individual with dignity, respect, and compassion while empowering families to make informed decisions about their loved one’s care.

Known for her warm, caring approach and attentive listening, Rena is committed to building trusting relationships with the individuals and families she serves. She is proud to be part of a team dedicated to helping older adults maintain their independence, enhance their quality of life, and provide families with peace of mind through personalized care and guidance.

Patricia M. Jones, RN
Registered Nurse Advocate

Patricia is a Registered Nurse with extensive experience in quality improvement, managed care, and clinical nursing. Her clinical nursing experience includes adult critical care, medical cardiology, and outpatient surgery. Her quality improvement background includes risk adjustment coding, HEDIS data collection, utilization review, and quality oversight for Commercial, Medicare, and Medicaid health plans. As an IKOR Registered Nurse Advocate, Patricia brings a strong focus on process and attention to detail. Her deep understanding of healthcare systems, documentation standards, and payer requirements enables her to navigate complex medical environments and advocate effectively on behalf of her clients. With both clinical and quality improvement experience, she is committed to promoting safe, coordinated, and high-quality care.

Jeanne McGinty
Life Enrichment Coordinator

Jeanne has served as IKOR’s Life Enrichment Coordinator since 2024, bringing a wealth of professional and personal experience to her role. She spent six years working with middle school students with severe autism and enjoyed a 30-year career as a dental surgical assistant before joining IKOR. As the wife of many years, mother of a daughter with special needs, and daughter of a mother who lived with dementia, Jeanne has a deep understanding of the importance of compassionate, person-centered support. Raised in a large family of seven children and having lived in six states, she values connection, adaptability, and community. With a background in Culinary Arts, Jeanne is passionate about creating meaningful opportunities that enrich the lives of the individuals IKOR serves.

Blaine P. Brockman, Esq.
Business Advisor

Blaine Brockman is the former Director of Darby Legal Assistance, a nonprofit in Ohio that provided legal support for individuals unable to afford representation and advocated for older adults and people with disabilities. Though Darby Legal Assistance closed in 2025, Blaine continues to volunteer as an advocate. Blaine was a special needs and elder law attorney with almost 20 years in the practice. He remains a licensed attorney.

Blaine is appointed to the Ohio Advisory Council for Aging, serves on the Board of Directors at Disability Rights Ohio, and is the Vice-Chair of the Arc of Ohio. He is on the Governance Committee of Advocacy and Protective Services, Inc. (APSI), and the Public Policy Committee of Ohio Coalition for Adult Protective Services (OCAPS). He was a member of the Ohio Governor’s Nursing Home Quality and Accountability Task Force. He is a volunteer guardian in Madison County, Ohio. Before retiring from public service, Blaine held executive leadership, human resources, and law enforcement roles with the State of Ohio.

His work has been recognized with honors like the 2022 Member of the Year Award from the Ohio Chapter of NAELA and the 2023 Distinguished Service Award from the Ohio Guardianship Association.

He holds a B.S. in Natural Resources from The Ohio State University and a J.D., cum laude, from Capital University Law School.

A Columbus native, Blaine has lived with his wife, Cathy, near West Jefferson, Ohio for over thirty years.

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