Melanie did an outstanding job of helping our family navigate a very emotional, and complex family situation; from beginning to end, she seamlessly addressed all of our concerns with grace and dignity, and tailored the needs of our family to ensure a positive outcome for our loved one. Melanie’s expertise in Elder care is vast, and she understands the delicate balance of maintaining empathy, while also ensuring a pragmatic approach, when designing solutions for the family as a whole. Melanie set my siblings and I at ease and was there for us at every step in the process; she ensured we were comfortable, as well as further advanced our knowledge of memory care as well as all associated areas to consider. I give my recommendation to Melanie and her team at IKOR, and would work with her again in the future. JLL